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Dear Customer:
This notice is sent to you in
accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act.
Pro Comp Tire & Cooper Tire & Rubber Co. have
decided that a defect which relates to motor vehicle safety exists in all tires
identified as follows:
Pro Comp Tire & Cooper Tire & Rubber Company
have decided that the affected tires fail to conform to the requirements of Federal
Motor Vehicle Safety Standard No. 139, ³New Pneumatic Radial Tires for Light
Vehicles.² After the specified
test, the subject tires may exhibit a bulge in the lower sidewall on the white
sidewall side which indicates the existence of a separation between two lower
sidewall components. If the
separation is not detected, continued use may cause the tire to lose the
inflating air. Loss of air may
affect steering control and, in extreme circumstances, may contribute to a
potential vehicle crash.
Cooper Tire & Rubber Company and
we are recalling all of the tires with the identification number(s) above. To insure your safety and satisfaction
with our product, we request that you return the recalled tires and this letter
to your dealer. If the inspection
verifies that you have a tire or tires with the suspect identification number,
they will be replaced, mounted and balanced at no charge to you if you have
presented them for remedy within sixty (60) days after (i) receipt of this
letter or (ii) notice that a replacement tire is available (if not available at
the time of inspection). It is
expected that replacement tires will be available at the time of the
inspection. However, if the tires
are not available at the time of inspection, they will be available within
twenty‑one (21) days. After
expiration of the sixty (60) day period, tires will be replaced under our
normal adjustment policy.
The time required to determine if the tire is subject to RECALL is only a few minutes and approximately thirty (30) minutes per tire if replacement is required.
Should any questions or problems
arise while your tires are being inspected or replaced, please call Pro Comp
Tire at 866-232-0665. We will attempt to be of service to you. In the event you believe we have failed to or are unable to
replace your tire(s) without charge to you, within the sixty (60) day period
described above, you may so notify the Secretary of Transportation at the
following address: Administrator,
National Highway Traffic Safety Administration,1200 New Jersey Avenue, SE, Washington, DC 20590, or phone NHTSA¹s Vehicle Safety
Hotline at 888-327-4236 (TTY 800-424-9153; or go to http://www.safercar.gov).
We regret this inconvenience, but
are sure that you understand our interest in your safety and satisfaction with
your tires. Please see your
dealer immediately for free replacement of the recalled tires. Give this letter to them so that it can be returned to us
for purposes of this recall.
Sincerely,
TO
BE COMPLETED BY DEALER
Tires inspected and replaced ______________________________
(date)
Dealer stamp or name and address
Dealer: Please complete the above, attach letter to the Tire and
Tube Claim Form and return with the recalled tires.
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